Steadfast Staffing · Hospitality & Events Staffing · LondonReliable Hospitality Staff. When You Need Them.
Steadfast Staffing — a London-based hospitality and events staffing agency. Experienced staff. Thorough vetting. Proper preparation. Human communication.
A meticulous approach to staffing.
A human approach to relationships.
Steadfast Staffing is a UK-based hospitality and events staffing agency serving businesses across London. We supply experienced temporary hospitality staff — from catering staff and chefs to hotel and event staff — to caterers, restaurants, hotels, venues and event organisers that need dependable, professional people on shift.
When you get in touch, you speak to a real person — someone who takes the time to understand your operation and is careful about who they send.
Services
Temporary staff for kitchens, floors, functions and events.
- Waiters / Waiting Staff
- Kitchen Porters
- Catering Assistants
- Chefs
- Baristas
- Hosts & Hostesses
- Hotel Staff
- Banqueting Staff
- Event Staff
- Stewards
- Food Preparation Staff
- Hospitality Assistants
Hotel staffing
Support across front-of-house, food service and functions, including:
- Breakfast Staff
- Banqueting Staff
- Restaurant Staff
- Hospitality Assistants
- Kitchen Support
- Function Staff
- Event Staff
Who we support
From a single private function to a full season of events.
- Caterers
- Restaurants
- Hotels
- Wedding Venues
- Event Venues
- Banqueting Venues
- Wedding Planners
- Event Planners
- Corporate Event Organisers
- Conference Venues
- Hospitality Businesses
- Large Events
- Private Functions
Our vetting
How We Vet Our Staff
“We don’t simply collect references — we check them.”
18 months
Baseline relevant experience in the role
2
Relevant professional references, checked
- 01
Step 1
Application
Applicants complete a registration form and tell us about their experience and work history.
- 02
Step 2
CV & Experience Review
We review each applicant’s CV and employment history. Workers should generally have at least 18 months of relevant experience in the role they are applying for — this is our baseline requirement.
- 03
Step 3
Two Relevant References
Applicants must provide at least two relevant professional references. We contact referees and ask about the applicant’s reliability, conduct and ability.
- 04
Step 4
Qualifications
Where qualifications or certificates are relevant to the role, they are reviewed. Not every role requires formal qualifications — but where they matter, we look at them.
- 05
Step 5
Knowledge Assessment
Applicants can complete a role-related assessment to test their knowledge and understanding.
- Role knowledge
- Customer service
- Hospitality standards
- Communication
- Situational judgement
- Professional conduct
- Workplace awareness
- 06
Step 6
Training
Workers receive Steadfast training and guidance covering:
- Customer Service
- Professional Conduct
- Communication
- Presentation
- Punctuality
- Reliability
- Teamwork
- Following Instructions
- Hospitality Standards
- Client-Site Behaviour
- 07
Step 7
Trial / Probation Period
New workers go through an initial trial or probationary period, during which we can review:
- Reliability
- Attendance
- Communication
- Professionalism
- Performance
- Conduct
- 08
Step 8
Ongoing Review
Worker performance and client feedback can continue to be reviewed after registration — vetting doesn’t stop once someone joins.
Vetting shouldn’t be a box-ticking exercise.
We believe careful recruitment, genuine reference checking, assessment, training and ongoing review are important parts of dependable staffing.
Why Steadfast
Why Steadfast?
Human-First Service
You can communicate with real people — not an automated system or a ticket queue.
Thorough Vetting
Our recruitment process considers experience, references, knowledge, training and suitability.
Carefully Selected Workers
We look beyond simple availability and think about who is right for your assignment.
Proper Preparation
Workers receive relevant information before attending an assignment, so they arrive knowing what to expect.
Clear Communication
Communication stays clear between Steadfast, you and the worker — before, during and after a shift.
Attention to Detail
Diligent. Meticulous. Considered. The small things are usually the things that matter.
Long-Term Relationships
We want to build repeat relationships with clients, rather than fill one shift and disappear.
“Staff that are trained to be steadfast.”
Tell us what you need →A Human Approach to Account Management
You won’t just be given a generic inbox.
- Your business
- Your operation
- Your staffing needs
- Your expectations
- Your preferred way of working
Dedicated Account Contact
A consistent person dealing with your staffing requirements, who gets to know how you work.
Direct Communication
Talk to us through WhatsApp and email — whichever suits you and your team.
Face-to-Face Meetings
If you’d like to meet in person, we can arrange a face-to-face meeting to discuss your staffing requirements.
Understanding Each Client
We don’t treat every restaurant, hotel, caterer or venue as identical. Different businesses have different standards and requirements.
Responsive Communication
We aim to respond to enquiries as promptly as reasonably possible, and to keep communication clear throughout.
For clients
Staffing Support Built Around Your Operation
- One-Off Events
- Weddings
- Corporate Events
- Catering Operations
- Restaurants
- Hotels
- Banqueting
- Conferences
- Seasonal Requirements
- Large Events
- Functions
- Recurring Staffing Requirements
How it works
Need Staff? Here’s How It Works.
- 1
Tell Us What You Need
Share the details of your requirement:
- Date
- Location
- Shift Times
- Roles Required
- Number of Staff
- Relevant Site Information
- 2
We Identify Suitable Staff
We identify workers who are suitable for the assignment — matching experience and role to your operation.
- 3
Workers Are Briefed
Staff receive relevant assignment and site information before attending.
- 4
Staff Attend
Workers attend ready to support your operation.
Staffing request
Tell us about your shift.
Rather talk it through?
Message us on WhatsApp or email and we’ll pick it up from there.
For workers
Join the Steadfast Team
Roles include
- Waiters
- Kitchen Porters
- Catering Assistants
- Chefs
- Baristas
- Hosts
- Hostesses
- Event Staff
- Stewards
- Hotel Staff
- Banqueting Staff
You should ideally show
- Reliability
- Relevant Experience
- Professionalism
- Good Communication
- Punctuality
- Good Presentation
- Teamwork
- Customer-Service Awareness
- Ability to Follow Instructions
Apply to Join
This is step one of our vetting process. We’ll review your experience and, if it’s a fit, contact you about references, assessment and training.
About us
Built Around People. Built for Hospitality.
Steadfast Staffing was created to give businesses a more personal, organised and thorough approach to temporary hospitality staffing.
We don’t claim to have every answer. What we do believe is that good staffing comes down to a handful of things done consistently well:
- 01Understanding the Client
- 02Recruiting Carefully
- 03Preparing Workers
- 04Communicating Clearly
- 05Maintaining Standards
- 06Building Relationships
Contact
Let’s Talk Staffing
Need a quick response? Chat with us on WhatsApp. For anything more detailed, email us or send a staffing request.
Chat With Steadfast on WhatsApp